- Planning marketing strategies for a conference facility - Planning each event to meet customer requirements - Organising room layouts, equipment, menus and timetables - Making sure that events run smoothly, dealing with any problems or last minute changes - Liaising with other staff, such as catering and guest services - Managing budgets and sales targets - Recruiting permanent and temporary staff - Establishing good connections with high profile guests (various embassies, government representatives, CEOs, artists, etc...) - Hosting events like CEO meetings from 2pax and up to Poker tournaments with 2000pax on the floor

- Managing the technical deployment and configuration of the Product for new customers during the implementation project. - Formal testing, troubleshooting, and QA. - Development and maintenance of internal and client-facing documentation. - Creation of tooling and screens for configuration and deployment automation - Integration with key 3rd parties and customer APIs - Data cleaning and migration - Customer issue solving and training - Template design and development - Working with 5* and 4* worldwide hotel networks (Shangri-la, Kempinski, 4 Seasons, Monte-Carlo SBM, Trump Hotels etc.)

- Identification and generation of leads through networking, cold-selling and marketing, converting in to key accounts - Emphasizing product features based on customers needs and up-sell/cross-sell of services - Managing sales cycle from inception to execution - Managing of high-profile corporate and individual accounts - Best sales manager of November (2017) - New employees teaching - Ensuring of customer satisfaction and SLAs are being met - Conducing bid analysis and deal execution, ensuring to buy, sell and renegotiate/renew contracts at best conditions - Key role in developing the team spirit: conducting, one-to-ones, training and mentoring

Project work on saving an unprofitable business - Cost optimization - Entering a new concept - Complete creation of a productive SMM system from scratch - Increase in income for the first month of activity by 250% - Attracting additional funds to the company in the form of marketing agreements for existing and attracted counterparties - Attraction of specialists from this area to improve the quality of service, training, optimization of line staff exclusively on a barter basis - Event management, development and holding of various events, actions, parties, banquets, romantics, meetings; - The institution is given back to the entrepreneur in a mode of full working capacity and profitability

The launch of a new, European class hotel, the best on the west coast of the Crimean peninsula. - Food department launch in the sports center "Evolution" (http://evolutionsport.ru/) (another project inside the company in the city). Development and implementation of the standards of the food department - Operation launch of the restaurant service of the hotel complex "Ribera Resort & Spa 4*". - Bringing the level of service to European quality - Optimization of the performance of the F&B department - Entering a new menu, taking account of the real economic situation on the market - Attracting additional funds to the company in the form of marketing agreements for existing and attracted counterparties - Conducting on-site events on the territory of the hotel complex - Development and implementation of regulatory documents and training materials - Attraction of specialists from this area to improve the quality of service, training, optimization of line staff exclusively on a barter basis - Filling the Micros Fidelio preset program - Event management, development and holding of various events, actions, banquets, parties, romantics, meetings

Changing the department to the Front Office - Audit - Guest relations - Financial reports, Guest reports - Front desk

Working experience in the heart of the Winter Olympic games 2014 in Sochi (Russia) - Service and standards control - Staff recruitment - Staff motivation - Cost optimization - Audit, inventory, certification, workflow, encashment

Сервис, Социально-культурный сервис и туризм

IATI, Computer Graphics